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We are seeking a results-oriented, entrepreneurial and client-focused account manager as a full-time addition to our team, to focus on our clients in the Latinamerica region. The Client Services Manager will report to the Client Services Director and work with the rest of the Client Services team, the Development team and the Sales team supporting and educating our customers in the region on how to use mediasmart and make the most out of it.
mediasmart is part of the Affle group - a global technology company that is listed on the stock exchange in India. Affle group has been in the adtech/martech business for over 15 years and runs multiple ad platform businesses like Appnext, Vizury, RevX, MAAS in addition to mediasmart.
At mediasmart, our mission is to allow advertisers to effectively reach mobile audiences in real-time while maximizing engagement with campaigns and their incremental value to advertisers. mediasmart was one of the first players to enter the programmatic mobile ecosystem and to date, our proprietary technology stack includes a DSP, DMP & Ad-Server, as well as direct connections to more than 30 ad exchanges where we buy display, video and native ads on mobile apps, web, connected TVs and desktop.
Our culture and values:
We work hard and never forget to have fun in the process. Absolutely devoted to our customers and to building the best mobile advertising company out there, our passion shines through everything we do.
Summary of the role
The Client Services Manager will manage the day-to-day relationship with the traders of our clients in the region, supporting them reactively as they set up and optimize their campaigns, but also proactively educating them and ensuring they not only are aware of but also use, as much of the platform functionality as possible.
The Client Services Manager must have a deep understanding of the platform and its capabilities as well as the ability to clearly communicate. You must be motivated by training and educating in order to be a fit for this position, and you are expected to become a critical contributor to the team that makes mediasmart’s engine work, by making our customers happy and knowledgeable about our products and services.
If you are looking for challenges, growth opportunities and a great learning experience with a young team that strives for innovation and quality of service, this is the company for you.
For more information on the company and our team, please go to our website: mediasmart.io
Below are some of the core responsibilities and requirements we envision for the role, which will preferably, but not necessarily, be located in Sao Paulo.
How to apply
Apply to firstname.lastname@example.org with “Client Services Manager - Latam” in the subject or through this Form