We are seeking a results-oriented, entrepreneurial and highly driven Account
Manager as a full time addition to our team. The Account Manager will report to
the Regional Director of the LATAM region with a dotted line to the Senior Client
Services Manager. The AM will work with the rest of the Client Services team and
the Sales team in Brazil and will have direct responsibility over a number of
Brazilian accounts (direct advertisers or agencies for whom mediasmart manages
campaigns) , with the goal of maximizing the revenue generated by those
accounts in mediasmart and ensuring an excellent level of service.
The Account Manager will be responsible for the end-to-end relationship with the
clients in his/her portfolio and will be the main point of contact, addressing
problems, implementing solutions and supervising the work of mediasmart’s
cross functional teams involved in providing services to the clients in order to
make sure campaigns match the brief given to the team by the client.
This is clearly a client facing position and requires a multifaceted individual who
can be the face of mediasmart for the clients while also executing campaigns and
coordinating other teams internally to ensure customer delight.
About mediasmart
mediasmart is part of the Affle group - a global adtech company that completed its successful IPO in India in 2019 and has been growing profitably since. Affle group has been in the adtech/martech business for over 15 years and runs multiple ad platform businesses including Appnext, MAAS, mDMP, Jampp, RevX, Vizury, Youappi in addition to mediasmart.
Some of the key investors in Affle Holdings include Microsoft and D2C (JV between NTT DoCoMo & Dentsu).
At mediasmart, our mission is to allow advertisers to effectively reach audiences across their digital journeys in real time, while maximizing engagement with campaigns and their incremental value to advertisers. mediasmart was one of the first players to enter the programmatic mobile ecosystem and to date our proprietary technology stack includes a DSP, DMP & Ad-Server, as well as direct connections to more than 30 ad exchanges where we buy display, video and native ads on mobile apps, Connected TVs, DOOH and desktop.
The mediasmart business is headquartered in Spain having fast growing global teams across APAC, LATAM in addition to Europe.
Our culture and values
- Be a generous team player. One that helps others succeed and celebrate their success.
- Love curiosity. Keep learning and stay relevant.
- It’s a team effort. Collaborate and cooperate to build a smart company.
- Go farther. Be an example for others. Set the bar.
- Love what we do. Love our work with passion and respect.
- Do good and do well. Our work matters.
We work hard and never forget to have fun in the process. Absolutely devoted to our customers and to building the best mobile advertising company out there, our passion shines through everything we do.
Summary & Duties
The Account Manager will work within a driven and highly motivated team to provide a world-class client experience for Brazil largest agencies and direct advertisers, and proactively drive revenue growth of the customers under his/her management. The position will entail the following main responsibilities:
● Campaign Management: Execute advertising campaigns on mediasmart’s platform for a range of clients across a wide variety of industries.
● Campaign Strategy: Devise and implement strategies to optimize campaign performance and reach, including audience targeting, inventory packages/ deals, creative approaches and using mediasmart’s advanced features..
● Data Analysis: Analyze ongoing campaign performance to maximize success KPIs providing insights and actionable recommendations for ongoing improvements, and ensuring the quality of the inventory that matches the customer expectations.
● Budget Management: Handle budget allocation and pacing, ensuring optimal utilization to achieve campaign objectives.
● Reporting: Provide detailed post-campaign analysis and reports, using reporting as an opportunity to share learnings that are conducive to campaign renewal and client growth.
● Client Relationship Management: Foster strong relationships with your clients, driving loyalty, understanding their business objectives and identifying opportunities for mediasmart to deliver more value to their advertisers.
● Upselling and Cross-selling: Identify opportunities to introduce new mediasmart solutions that align with client goals, effectively presenting these opportunities to drive revenue growth.
● Collaboration: Provide best-practice training, both in one to one interactions with customers and through online documentation. Work closely with the technical and product team to provide ideas for system improvements and IO clients needs.
Requirements
● +4 years experience in ad operations in Programmatic digital media, preferably in campaign management and DSPs.
● +2 years experience in Programmatic environment operating DSPs.
●Bachelor’s degree required, ideally in quantitative discipline (Marketing, Advertising, Communication, Computer Science, Math, Economy, Statistics, Accounting, etc).
● Highly organized on following up on daily and weekly tasks with clients/agencies.
● Intimate knowledge of the most recent news in digital media platforms and solutions.
● Strong presentation skills, as it will be key to present end-of-campaign reports and insights to clients - virtually and physically.
● Fluency in English, both oral and written, as this is the language used for internal interactions and the business language for all of our tools and documentation at Affle Group.
● Fluency in Spanish is a plus.
● Comfort with the metrics used in digital media and proficiency in managing and optimizing digital advertising campaigns to achieve a broad range of marketing objectives.
● Excellent knowledge of Excel; formulas, pivots, lookups, graphs, etc…
Skills
● Analytical, curious, goal-oriented. A campaign detective eager to find solutions.
● Proactive: must take initiative to contact clients with unsolicited campaign optimization tips and follow ups, educate them and solve their problems.
● Detail oriented.
● Able to collect and organize data, understand the results and communicate them effectively in words and graphics.
● Problem solver, with a sense of urgency in responding promptly to client and internal requests.
● Great communicator, both written and oral, with excellent interpersonal skills
● Able to think independently and change directions quickly when needed.
● Organized and a team player
How to apply
Apply to jobs@mediasmart.io with “Account Manager - Brazil ” in the subject, including your up-to-date resume.
Thanks & good luck!
